Repeat Trust: US Partner Reorders 110 Series Broken Bridge Casement Window

In B2B sales, nothing builds trust like real customer success. Here we spotlight a satisfied U.S. distributor who just placed a second order for our 110 Broken Bridge Casement Windows. After praising the first batch – especially the high-quality mesh screens – they insisted the new order use the exact same premium materials. Their story is a powerful proof of quality in action.To learn more about how different glass options can enhance insulation and durability, check our window glass selection guide.

On their initial purchase, the client specified our 110 broken-bridge aluminum casement window (1.4 mm frame thickness) with double tempered glass (5 mm + 20A + 5 mm), a durable powder-coated finish, and a full set of imported German Hoermann hardware. Each unit already came with a built-in premium mesh screen, ensuring reliable insect protection as part of the standard design.After using the windows, the client gave direct feedback about the screens, emphasizing just how much they valued the quality.This testimonial illustrates the long-term satisfaction and the clear distinction between our premium screens and lower-quality alternatives.

During the evaluation process for a new window screen order, the customer, following standard purchasing procedures, obtained samples from multiple suppliers to compare price and quality. However, the actual experience with four of the samples starkly contrasted with the high standards they had always received from us. The customer immediately noticed significant differences in materials and workmanship, raising concerns about the durability and overall aesthetics of these alternative products.In the client's own words, they described the competitor's window screen sample as "looking very cheap and poorly made." This assessment was more than superficial; it was based on a detailed comparison with the quality benchmark established by our previous supply. Specific issues highlighted included: Poor-quality materials: The mesh material felt flimsy and lacked the rugged tensile strength expected of a durable window screen. It appeared to tear and sag easily, which would compromise its primary functions of insect protection and clear vision over time. Poor installation and finish: The overall assembly of the sample felt loose and unstable. The screen was not mounted tautly within the frame, felt flimsy, and was cheaply manufactured, raising questions about its operational lifespan. Lack of durability: The client was concerned that the product would not withstand the daily wear and tear and varying weather conditions prevalent in their project location.

At BLOSSOM CHEER, we do more than just manufacture screens, doors, and windows; we design solutions that enhance the value and longevity of your project. Our dedication to superior materials, precision craftsmanship, and rigorous quality control ensures every product we deliver is up to par. We understand the challenges faced by contractors, developers, and building material importers, and we're committed to providing products that not only meet your specifications but also contribute to your success and reputation.If you're looking for a partner that prioritizes excellence and provides consistent, high-performance products, we invite you to experience the BLOSSOM CHEER difference. Let us show you how our commitment to quality can benefit your next project, just as it has for our satisfied American customers.